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This store has earned the following certifications.
Ultra Low Latency: Experience ultra-low latency with the Black Shark Earbuds, featuring 45ms latency in both wireless music mode and gaming mode. Enjoy a seamless and responsive gaming experience.
Long Playtime: The Black Shark Earbuds promise up to 24 hours of playtime with a single charge. The charging case supports 5 full charges, ensuring you never run out of power during long gaming sessions.
LED Light and Gaming Mode: Immerse yourself in a cool gaming atmosphere with 7 LED light modes. Turn on the LED lights while gaming to enhance your experience. Additionally, the earbuds switch to low-latency mode in gaming mode, automatically reducing delays when connected to your mobile phone.
IPX5 Water Resistance: The Black Shark Earbuds are designed with IPX5 water resistance to protect against sweat and light splashes. Whether you're working out or enjoying outdoor activities, these earbuds keep you and your audio experiences dry and clean.
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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